Terms of Service

Last updated: January 2024

Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the Riximedical website and the purchase of products from our online store. By accessing our website or making a purchase, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or services.

Products and Orders

Product Information

We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, or error-free. Colors and images may vary slightly due to monitor settings.

Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including:

  • Product availability
  • Errors in product or pricing information
  • Suspected fraudulent activity
  • Export restrictions or regulations

Pricing and Payment

All prices are displayed in USD unless otherwise stated. We reserve the right to change prices at any time without notice. Payment must be received in full before order processing.

Shipping and Delivery

  • Shipping times are estimates and not guaranteed
  • Risk of loss transfers to you upon delivery to the carrier
  • International orders may be subject to customs duties and taxes
  • We are not responsible for delays caused by customs or carriers
  • Delivery address accuracy is the customer's responsibility

Returns and Refunds

Please refer to our Return Policy for detailed information about returns, refunds, and warranties.

In summary:

  • 30-day money-back guarantee on unused products
  • 2-year manufacturer warranty on all devices
  • Products must be returned in original packaging

Professional Use Disclaimer

Important: Riximedical portable X-ray devices are professional medical/dental/veterinary equipment intended for use by licensed professionals only.

  • Users must hold appropriate licenses and certifications
  • Users are responsible for compliance with local radiation safety regulations
  • Proper training is required before operating X-ray equipment
  • We are not liable for improper use or regulatory violations

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Riximedical or its licensors and is protected by intellectual property laws.

You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks without written authorization
  • Reverse engineer our products or software
  • Use our content for commercial purposes without consent

Limitation of Liability

To the maximum extent permitted by law, Riximedical shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages arising from product misuse or unauthorized modifications
  • Third-party claims related to product use

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Riximedical, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our website, products, or violation of these Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles. Any disputes shall be resolved in the courts of California.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our website after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Questions About Our Terms?

Contact our legal team for any questions or clarifications