Privacy Policy

Riximedical ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a purchase or place an order
• Register for an account
• Subscribe to our newsletter
• Contact us with inquiries or feedback
• Participate in promotions or surveys

This information may include:

• Name and contact information (email, phone, address)
• Billing and shipping addresses
• Payment information (processed securely through our payment processors)
• Order history and preferences
• Communication preferences

When you visit our website, we may automatically collect certain information, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our site
• Referring website addresses
• Geographic location (country/region)

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and inquiries
• Send you marketing communications (with your consent)
• Improve our website and customer experience
• Analyze trends and gather demographic information
• Prevent fraud and enhance security
• Comply with legal obligations

We may share your information with:

• Service Providers: Companies that help us operate our business (payment processors, shipping carriers, marketing platforms)
• Business Partners: Trusted partners who help us provide products and services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content and advertisements
• Analyze website traffic and performance

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure payment processing through PCI-compliant providers
• Regular security assessments and updates
• Access controls and employee training

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us at sale3@riximedical.com.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.